Cookie Policy
Last updated: October 2026
This Cookie Policy explains how SANSA Solutions (“SANSA”, “we”, “us” or “our”) uses cookies and similar technologies when you visit our website.
It explains what these technologies are, why we use them and how you can manage your preferences.
What are cookies?
Cookies are small text files that are stored on your computer, mobile device or other device when you visit a website. They are commonly used to make websites work effectively, remember preferences and provide information about how a website is being used.
Some cookies are set directly by SANSA (“first-party cookies”), while others may be set by third-party services that we use (“third-party cookies”).
We may also use similar technologies, such as local and session storage, which store information within your browser. References to cookies in this policy include these similar technologies where applicable.
Why do we use cookies?
We use cookies and similar technologies to:
- ensure our website works correctly;
- remember your cookie preferences;
- understand how visitors use and interact with our website;
- measure and improve website performance; and
- understand engagement with our sales and marketing activity.
Some cookies are necessary for the website to function. Other cookies, including analytics and marketing cookies, are non-essential and should only be used where the relevant consent has been provided.
Cookies and technologies we use
Essential cookies
These cookies cannot be disabled through our cookie preference settings where they are necessary for the website to operate.
Essential cookies support the operation of our website and services, including storing your cookie preferences.
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
_cf_bm | Cloudflare | Helps protect the website from malicious traffic and distinguish legitimate visitors from automated traffic. | Short-lived |
Analytics cookies
We use Google Analytics to understand how visitors use our website. This helps us understand information such as how people reach our website, which pages they visit and how they interact with the site.
We use this information to monitor website performance and improve our content and user experience.
The Google Analytics cookies used on our website include:
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
_ga | Google Analytics | Used to distinguish visitors and collect information about website usage. | Up to 13 months |
_ga_* | Google Analytics | Used to maintain session information and measure website usage. | Up to 13 months |
_gid | Google Analytics | Used to distinguish visitors. | Approximately 24 hours |
_gat_* | Google Analytics | Used to manage the rate at which analytics requests are sent. | Approximately 1 minute |
Marketing cookies and technologies
We use marketing technologies to help us understand engagement with our website and marketing activity.
Apollo
We use Apollo as part of our sales and marketing activity. Apollo uses browser storage and similar technologies to help identify website sessions and understand engagement with our website.
Technologies associated with Apollo may include:
| Technology | Provider | Purpose |
|---|---|---|
apolloAnonId | Apollo | Provides an anonymous identifier used in connection with website visitor and session activity. |
*_canTrack | Apollo | Stores information relating to whether tracking is permitted. |
*_eventQueue | Apollo | Stores website interaction events prior to processing. |
session-* | Apollo / website tracking | Stores session-related information within the visitor’s browser. |
Some of these technologies use local or session storage rather than traditional browser cookies.
Force24
We use Force24’s marketing automation platform to help us understand engagement with our website and marketing communications.
The Force24 technologies used on our website include:
| Cookie | Provider | Purpose | Expiry |
|---|---|---|---|
F24_autoID | Force24 | Provides a temporary identifier that allows anonymous website activity to be tracked and, where applicable, associated with a Force24 contact. | Up to 1 year |
F24_personID | Force24 | Identifies an individual contact within Force24 to help us understand website behaviour, form submissions and engagement with our marketing communications. | Up to 1 year |
Information collected through Force24 remains anonymous until it can be associated with an individual, for example where:
- you visit our website after clicking a link in an email or SMS sent through Force24 and accept the relevant cookies; or
- you complete a form containing your email address on our website or a Force24 landing page.
This helps us understand audience engagement and improve our marketing activity.
How can I manage my cookie preferences?
When you visit our website, our cookie banner allows you to choose whether to accept non-essential cookies and tracking technologies.
You can accept or reject the available categories of cookies. Cookies that are strictly necessary for the operation of the website cannot be disabled.
You can change your cookie preferences at any time using the cookie settings available on our website.
If you reject non-essential cookies, you can still use our website, although some functionality may be affected.
Managing cookies through your browser
You can also control and delete cookies through your web browser.
Most browsers allow you to view which cookies have been stored, delete existing cookies, block certain cookies or prevent websites from storing cookies altogether.
The process varies depending on the browser you use, so please refer to your browser’s privacy or cookie settings for further information.
Please be aware that blocking all cookies may affect the functionality of some websites.
Other tracking technologies
Cookies are not the only technologies that can be used to understand website activity. The analytics and marketing services described above may also use technologies such as browser storage, tracking pixels or similar technologies.
These can help us understand how visitors interact with our website and marketing communications.
Where these technologies are non-essential, they are subject to your cookie preferences.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies we use or for operational, legal or regulatory reasons.
The date at the top of this page shows when this Cookie Policy was last updated.
Contact us
If you have any questions about our use of cookies or similar technologies, please contact us:
SANSA Solutions
8 Devonshire Square
London
EC2M 4YD
United Kingdom
Email: info@sansasolutions.com
Telephone: +44 (0)20 4583 0519